Education Partners

Privacy Policy


Privacy Policy

Effective Date: 9/28/2016


This privacy policy applies to, owned and our Student Solution applications operated by Education Partners, LLC. Education Partners, LLC is committed to maintaining the privacy and security of your personal information. This privacy policy is intended to inform you about how we collect, use, share and protect your information. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. The use of information collected through our service shall be limited to the purpose of providing the service for which the Client has engaged Education Partners, LLC.

Education Partners, LLC participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework.  Education Partners, LLC is committed to subjecting all personal data received from European Union (EU) member countries, in reliance on the Privacy Shield Framework, to the Framework’s applicable Principles.  To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce Privacy Shield List.

Education Partners, LLC is responsible for the processing of personal data it receives, under the Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf.  Education Partners, LLC complies with the Privacy Shield Principles for all onward transfers of personal data from the EU, including the onward transfer liability provisions.

With respect to personal data received or transferred pursuant to the Privacy Shield Framework, Education Partners, LLC is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission.  In certain situations, Education Partners, LLC may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact

Under certain conditions, more fully described on the Privacy Shield website, you may invoke binding arbitration when other dispute resolution procedures have been exhausted.

Information Collected

We collect personal information about you through our web site,, when you explicitly provide this information in connection with one of the services Education Partners, LLC provides, such as when you voluntarily provide us information to request a product demo, submit an online inquiry or leave a comment on our blog. We collect personal information such as name, email address, mailing address, and phone number. If we collect information from you, we clearly identify which information is necessary to fulfill your request and which information is optional.

Our Use of Information

In the normal course of our web-based operations, the information we collect from you is used to provide you with the services and information that you request. Education Partners, LLC may use the information we collect from you on our web site,, to contact you about special offers, events that we believe would be of interest to you, product emails, and to respond to your questions and concerns. You may choose to stop receiving these emails by following the unsubscribe instructions included in these emails, or you can contact us

Cookies and Tracking Technologies

Technologies such as: cookies, beacons, tags, scripts and other similar technologies are used by Education Partners, LLC, affiliates, or analytics or service providers. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.


Cookies are used in two ways by our web site:


  • To manage state. “State” refers to the settings and choices made by you as you use our web site. As information is transferred to and from your computer and our web server, state is managed so that our web site works seamlessly, and so that you do not have to enter the same information repeatedly. During state management, only a random identifier is placed in a cookie for our web server to use. Personal information or other state information is NOT stored in the cookie. State management cookies are automatically deleted when you close your web browser.


  • To manage automation of the user experience. If applicable, our web server may “remember” you between visits to make it easier for you to use our web site on future visits. If we provide this feature, your user account identifier will be saved to a cookie on your computer hard drive, and will be used each time you come back to our site. No personal information is saved in the cookie itself.


Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited


As is true of most websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We do not link this automatically-collected data to personally identifiable information.



We partner with a third party ad network to either display advertising on our website or to manage our advertising on other sites. Our ad network partner uses cookies and Web beacons to collect non-personal information about your activities on this and other websites to provide you targeted advertising based upon your interests. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out by clicking here (or if located in the European Union click here). Please note this does not opt you out of being served advertising. You will continue to receive generic ads.


We use Google AdSense to publish ads on this site. When you view or click on an ad a cookie will be set to help better provide advertisements that may be of interest to you on this and other websites. You may opt-out of the use of this cookie by visiting Google’s Advertising and Privacy page:


The security of your personal information and our clients’ information is important to us. When you enter sensitive information (such as login credentials to we encrypt the transmission of that information using secure socket layer technology (SSL).


We follow generally accepted standards to protect the personal information submitted to us through, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact

Sharing Information

We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties.


We may provide your personal information to companies that provide services to help us with our business activities such as communications that provide you with information on our products and services. These companies are authorized to use your personal information only as necessary to provide these services to us.


In certain situations, Education Partners, LLC may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.


We may also disclose your personal information as required by law, such as to comply with a subpoena, or similar legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.


If Education Partners, LLC is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

We will only share this information with any other third party with your prior consent to do so.



Information Related to Data Collected for our Clients

Education Partners, LLC collects information under the direction of its Clients, and has no direct relationship with the individuals whose personal data it processes. Education Partners, LLC works with its Clients to help them provide notice to their customers concerning the purpose for which personal information is collected.

Customers of Education Partners, LLC’s Client who wish to no longer be contacted should contact the institution directly.


Education Partners, LLC may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the provisions in this Policy regarding notice and choice and the service agreements with our Clients.


Education Partners, LLC has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to Education Partners, LLC’s Client (the data controller). If the Client request Education Partners, LLC to remove the data, we will respond to their request within 30 business days.


We will retain personal data we process on behalf of our Clients for as long as needed to provide services to our Client. Education Partners, LLC will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Additional Privacy Policy Information Access

Upon request, Education Partners, LLC will provide you with information about whether we hold or process on behalf of a third party, any of your personal information.  To request this information please contact us at


If your personal information changes, or if you no longer desire to be contacted by Education Partners, LLC, you may access, and update your information or ask to be removed from our records by emailing us at, or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request to access within 30 days.

Data Retention

We will retain your information as needed to provide you services or information regarding our products and services. If you wish to request that we no longer use your information to provide you services or information, contact us We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.


We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us

Links to Other Web Sites

The Education Partners, LLC web site,, includes links to other web sites whose privacy practices may differ from those of Education Partners, LLC. If personal information is submitted to any of those sites, that information will be governed by their privacy statements. Individuals are encouraged to carefully read the privacy statement of any website visited.

How to Reach Education Partners, LLC.

If you have any questions about this privacy statement, our information handling practices, or any other aspects of your privacy and the security of information, please call us at 888.782.4868. You may also reach us by mail at the following address: Education Partners, LLC, 5501-A Balcones Dr., Ste 209, Austin, TX 78731.

Privacy Policy Updates

Education Partners, LLC may update this privacy statement to reflect changes to our information practices. If we make any material changes you will be notified by email (sent to the e-mail address specified in your account) or by means of a notice on this site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.